Remote IT Assistance

Tech trouble?
We fix it
from anywhere.

A technician connects to your device over a secure session and resolves the issue — troubleshooting, software installs, virus removal, backups, network setup. No visit. No wait.

Coverage
Remote & on-demand
Windows, macOS, phones, routers.
Response
Same-day sessions
Book a slot and get on a call.
Pricing
From $9.97 / ticket
One-off or monthly plans.
Security
Encrypted access
You authorize every session.
Index · 01

What we fix,
across six desks.

Every ticket is handled by a specialist in that area. Browse the full catalog or tell us what's broken and we'll route it.

Explore all services →
Index · 02 · How it works

From broken to fixed
in five steps.

01

Pick a plan

Single-ticket Quick Fix for one-off issues or a larger plan for ongoing coverage.

02

Submit your brief

Tell us about the issue, your devices, and access preferences — plain English works.

03

We review & schedule

A technician reviews your brief and reaches out to schedule a secure session.

04

Connect & fix

We join an encrypted remote session with your explicit permission and resolve the issue.

05

Verified & logged

We walk you through the fix, verify it works, and log a summary in your dashboard.

Index · 03 · Pricing

Pay per ticket.
Or keep us on call.

No hidden fees. Cancel a subscription anytime. Unused one-off tickets never expire.

Compare all plans →
Quick Fix
$9.97 /ticket

One-time remote assistance for a single issue — virus removal, software install, or basic troubleshooting.

  • Single issue resolution
  • Remote support session (up to 1 hour)
  • Virus & malware removal
  • Software installation help
Choose Quick Fix
Starter
$29.00 /ticket

Affordable monthly support for individuals who need occasional help with their devices and software.

  • Up to 3 support requests per month
  • Remote desktop assistance
  • Email & chat support
  • Software troubleshooting
Choose Starter
Essential
$49.99 /ticket

Reliable support for small teams needing consistent remote IT assistance and device management.

  • Up to 8 support requests per month
  • Up to 5 devices covered
  • Remote & phone support
  • Email, chat & phone assistance
Choose Essential
Ready to start

Something broken?
Let's fix it now.