Legal · Privacy

Privacy Policy

Last updated · April 20, 2026

At genitassist, privacy is more than a regulatory requirement — it's the basis of trust between us and the people we help. Protecting your personal and business information is central to how we operate.

01

Information we collect

We collect only the minimum information necessary to deliver, maintain, and improve our services. This may include:
  • Account details and login credentials
  • Billing and payment information
  • Usage analytics and platform performance data
  • Limited device and browser information
All data collection follows the principles of transparency, proportionality, and necessity — we gather only what is required to serve you.
02

How we use and share information

Your privacy is non-negotiable. We never sell, rent, or trade your personal information — under any circumstance.

When sharing is necessary to provide services (for example, with payment processors, hosting providers, or analytics vendors), we do so under strict contractual agreements that require third parties to maintain data protection standards equal to or exceeding our own.
03

Security practices

We use modern security practices to safeguard your data, including:
  • Encryption for data at rest and in transit
  • Continuous monitoring and intrusion detection
  • Role-based access controls to limit exposure
  • Regular vulnerability scanning
04

Compliance with privacy regulations

genitassist aligns with major privacy and data protection laws, including GDPR and CCPA. You have the right to:
  • Access your personal data
  • Correct or update inaccurate information
  • Export your data for portability
  • Request deletion ("Right to be Forgotten")
Requests are processed within the timelines required by applicable law.
05

Cross-border data transfers

When international data transfers are required, we use legal and technical safeguards including Standard Contractual Clauses (SCCs), encryption in transit, and vendor due diligence.
06

Incident response & breach notification

Our platform uses real-time monitoring and layered defenses. In the unlikely event of a data incident, we follow a documented response process: rapid identification and containment, forensic investigation, and transparent communication with affected users in line with applicable laws.
07

Continuous improvement

Privacy and security are ongoing commitments. We periodically review and update our policies, track evolving regulations, and improve our data protection measures.
08

Contact

For any privacy-related question or request, please reach out:

LunaVista INC
244 5th Ave, Suite 2
New York, NY 10001
Phone: (315) 352-0841
Attn: Edwin Mickel

Email: support@genitassist.com